Knowledge base

EasyBadge Cloud (6)

Getting Started (2)

• EasyBadge Cloud in 4 Easy Steps
• HELP! I can't log in | How To Un-Block 3rd Party Cookies

User Management (6)

• How To Edit a User
• EasyBadge Cloud Renewal Receipt - Online Renewal
• What is Reporting?

View all 6

Records and Datasets (16)

• Why won't my dataset save?
• Why are my photos not uploading?
• How to Create a Dataset

View all 16

Templates and Card Creation (8)

• Draft and Active Mode
• How to create a barcode/QR code?
• How do I add an employee photo to my template?

View all 8

Printing (6)

• Printer Setup
• Search and Print
• Capture and Print

View all 6

Troubleshooting (4)

• New EasyBadge Cloud Update Q&A
• Barcode is not working?
• Can't log in? Could be your web browser!

View all 4

EasyBadge (9)

All things EasyBadge related

Card Design (43)

• How to create a circular image field on your design
• How to set all cards to a new design and change default design
• Creating a incremental serial number in an EasyBadge Design

View all 43

EasyBadge How To Videos (16)

• The Features of EasyBadge Bureau
• Using EasyBadge for the First Time
• Advanced Card Design

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Encoding in EasyBadge (10)

• NFC Encoding a URL to a Mifare Ultralight Card
• Adding a Simple Mifare encoded field into your Database
• How to add a field to your database to collect the UID from a Mifare card

View all 10

Print Output Issues (3)

• Logo Is Printed In Black
• Issues with Print output on IDP Smart printer
• IDP Smart 70 Error Passed in call-back

Using the App (9)

• Network / Firewall Settings for Using the EasyBadge App
• How to Disable a Phone and Wipe of EasyBadge Data
• Photo upload button does not work in the EasyBadge app

View all 9

EasyBadge Database (80)

• Problem with Null Values in EasyBadge Database
• EasyBadge View / Delete a Database File
• Adding an field which is unique in an EasyBadge database

View all 80

Bureau Dashboard (3)

• Using the Bureau Dashboard
• How to Manage the Bureau Dashboard
• Setting up the Bureau Dashboard

Printer Issues (5)

• How to install the ribbon on your EasyBadge/Smart 30/31/50/51 printer
• IDP Firmware Update
• IDP Smart 21 is not online

View all 5

EasyBadge Quick Start Guides (4)

• The EasyBadge Quick Start Guide
• The EasyBadge 2.0 Quick Start Guide
• The EasyBadge 3.0 Quick Start Guide

View all 4

Printer Hardware (8)

Printer hardware articles

General Hardware (2)

• USB Printing support Article on Microsoft
• Driver install keeps asking for re-boot

Entrust Datacard (10)

• SD Range Duali encoder compatibility
• How to resolve ribbon error on Datacard SD range printer
• Datacard SD Series Ribbon not on cradle Symptom

View all 10

Evolis (62)

• Evolis Badgy command for overheating printers
• Evolis Primacy, Zenius Ribbon snapping issues
• Testing magnetic encoding on the Evolis Primacy

View all 62

HID Fargo (20)

• Fargo DTC Printer : The ribbon on my card printer has snapped
• E-Card Bay 0 Jumper setting diagram for HDP5000
• How to control the SNMP on a HDP5000/LC Ethernet port?

View all 20

IDP Corp (42)

• IDP Smart 31/51 Ribbon Snapping issue
• Smart 31 and 51, List of Error codes
• Installing Smart 31 & 51 on Linux

View all 42

Magicard (47)

• Re-write printing issues
• Magicard connection troubleshooting
• Ultima Firmware process

View all 47

Matica (3)

• Matica XID hardware installation troubleshooting tips
• Consumable difference explanation
• XID 8100 , 8300 , 8600, Magicard Prima printer flipper not in position

Zebra (24)

• Zebra repairs portal
• Zebra Z Series consumables PDF
• Zebra ZC10L quiz notes

View all 24

Printer Drivers (11)

Entrust Datacard (14)

• Datacard Ribbon Break Check List
• Adjusting YMC and K Power settings
• How to view Datacard Status Program on SP range

View all 14

Evolis (25)

• Evolis Print Centre Manual
• Evolis Printers - Cards/Ribbon still in printer or printer cover open
• Evolis Quantum - Driver settings adjustment

View all 25

HID Fargo (26)

• Fargo HDP5000 Ribbon and Film Wrinkle Issue
• Fargo HDP5000 Transfer Issues - Image Smudge
• HDP5000 - Adjusting the card printer image transfer settings

View all 26

IDP Corp (31)

• IDP Smart Printer 51 & 31 - Printing Dual Sided
• Installing Smart Drivers on Mac OS
• Special Print feature BMP Template

View all 31

Javelin (2)

• Javelin DNA Resin settings
• Adjusting the intensity of printhead power of DNA Javelin printer

Magicard (53)

• Enabling CUPS Interface on Mac OS X
• Adjusting Transfer Heat Settings on the Magicard Ultima Printer
• No Status "Printer not connected" from Magicard Printer Driver

View all 53

Matica (2)

• Matica XID Troubleshooting tips and installing EDISecure driver
• Matica MC110 PSU

Pe2M 2XL (1)

• Windows 10 Driver Issues

Zebra (7)

• Zebra ZC series cleaning options
• ZC10L resolving Ribbon cut issues
• ZMotif Partner tool not working on ZXP9

View all 7

KIS SwiftPro (5)

• SwiftPro K30D - Cannot apply settings on non admin account
• How to Set Dual-Sided Printing on the K30D and K60D
• How to install K30 drivers

View all 5

SwiftColor SCC 4000D (1)

• SwiftColor SCC-4000D - Flares on leading edge of card at corner

Smart Cards (1)

All things smart card related

Smart card Encoders and Encoding (17)

• TDSi Mifare Cards 10 Digit UID
• NXP Mifare UID Explanation
• Salto 7 Byte UID

View all 17

Smart Card Readers (2)

Troubleshooting Readers (31)

• Testing the Omnikey 5427CK
• OMINKEY 5427CK - configuring for Mifare UID output to text
• Omnikey 5x2x XChip driver link

View all 31

HID Omnikey Readers (1)

• HID Omnikey 5427 G2 Drivers

CardPresso (5)

Card Design (6)

• Issue with Auto Text
• Issue with printing to Card Printer in Card Presso
• How to configure a ghost image

View all 6

General (4)

• Using RGB colour codes in the card layout
• Lock design items
• A white line comes up when printing magnetic stripe

View all 4

Print Issues (3)

• Problems with card printer not working
• Card Presso - Change print class to Generic Printer
• How to manually select your ribbon type when using CARDPRESSO on a Mac

Software issues (3)

• Resolving dongle issues with Card Presso
• Printer will be unavailable error card presso.
• Issues with Dongle not being seen on Mac OS X

Layouts (1)

• Create layouts and use conditional print

BadgeMaker 2.7 (2)

Badgemaker Identity (19)

• Importing Badgemaker/Securit v7.X Projects
• Location of log files
• Access denied to Software

View all 19

Badgemaker Design (1)

• Importing Card Designs from Badgemaker/Securit 4400/5400/6400

Card Exchange (2)

Software settings (37)

• Disable upgrade notifcations
• CardExchange - Shared data folder, usage in practice
• Trust ID Activation issue

View all 37

Card Exchange Cloud Controller (1)

• General questions for Controller

Legacy Softwares (1)

Information for the now out of support Securit/Bagdemaker 4400/5400/6400 v7.x, IDPro7 and IDWorks Software.

Software End of Life (3)

• Data source name not found, and no default drive specified.
• ImageBase no longer supported
• Emedia CS2

Temperature Kiosk (1)

General Questions (13)

• Updating APK on Temperature Kiosk
• How to change the Living Identity Level
• Change Time/Date and Language on Kiosk

View all 13

Entrust Tru Credential / Instant ID (1)

Tru Credential / Instant ID Troubleshooting (16)

• How to capture a trace file and the smart card log
• ID Works Migration to Tru Credential / Instant ID
• Instant ID Licence Error

View all 16

Honeywell (1)

CK65 (3)

• CK65 Enrolment Process
• CK65 Technical info
• Scanner Edge Pairing info

E-Media CS2 Card Software (1)

Licencing (2)

• E-Media CS2 - De-Activating the licence code so it can be moved to an new PC
• EMedia CS2 - How to enter License code

Cards Online (ScreenCheck) (1)

Cards Online Troubleshooting (6)

• Location of Cards Online Log files for troubleshooting
• CPM Server details not present
• Cards Online Manual

View all 6

AUTHENTYS PRO RT1 (2)

USB Drivers (3)

• AUTHENTYS PRO RT1 - Cannot apply settings on non admin account
• AUTHENTYS PRO RT1 - How to Set Dual-Sided Printing
• Setting retransfer settings when patching occurs

Hardware (2)

• AUTHENTYS PRO RT1 - How to insert the ribbon and film
• Change the X Offset via LCD Menu

Label Printers (1)

Zebra Label Printers (1)

• Zebra ZD421 Label Printer Initial Setup